Create the Best Guest Experience

200 viewsPublished: June 16, 20250m 55sScore: 75
Growth & Marketing
intermediate
Social Media
Amenities
Guest Reviews
Repeat Guests

Summary

The speaker emphasizes that social media marketing and advertising will not solve mediocre STR performance, and instead recommends focusing on the holistic guest experience through the aesthetic, nature, hospitality, and overall combination of factors, which creates a unique property. Creating a transformational experience involves a combination of many details that are all well thought through and well-executed.

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