From 2 to 220: The Checkmate Rentals Expansion Story with Hospitable Hosts

1.4K viewsPublished: November 5, 202531m 22sScore: 80
Growth & Marketing
intermediate
Multiple Properties
Team Management
Guest Communication
Amenities
Direct Booking

Summary

Chad Phyllis of Checkmate Rentals shares his STR journey from 2 to 220 properties and discusses key strategies, including championing hospitality, optimizing property listings, implementing direct booking, ensuring effective communication, and ensuring robust security and risk management. He emphasizes the value of the human touch when addressing guest concerns, and creating unique property themes.

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