Hospitable Customer Story: Bel Air of Big Bear

8.4K viewsPublished: December 3, 202411m 9sScore: 82
Growth & Marketing
intermediate
Automation
Guest Communication
Team Management
Direct Booking
Profitability

Summary

Mark Buchheim from Bel Air of Big Bear shares his journey from converting a garage to a rental to managing multiple STR properties remotely, emphasizing the benefits of using Hospitable for AI-powered guest communication and direct booking capabilities. He highlights the platform's AI language integration, particularly its ability to communicate in Spanish, and praises the responsive support team that helps with implementation, which saves time, reduces errors, and helps increase profitability.

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