How to Maintain Outstanding Hospitality While Scaling to 80+ Units (EP 292)
Summary
This Get Paid For Your Pad episode features Steve Patterson of UrHomeInPhilly, who shares how he scaled his short-term rental business to over 80 units while maintaining exceptional hospitality. He emphasizes the importance of understanding guests' needs, personalizing their stays, and creating emotional experiences, and discusses tools like Loom and WhatsApp to ensure excellent guest communication.
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