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- Managing the Momentum: Ryan and Sara's Journey with Desert Concierge
Managing the Momentum: Ryan and Sara's Journey with Desert Concierge
Summary
This podcast episode features Ryan Dumka and Sarah Crawford of Desert Concierge Management, who share their journey of scaling their short-term rental business to over $3 million in booking revenue. They highlight the importance of building a strong cleaning team and creating a unique brand for each property, while emphasizing exceptional guest experiences and balancing automation with hospitality.
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Curated by Learn STR by GoStudioM



