The Secret to a 65% Repeat Booking Rate with Encinitas Bungalows

0Published: May 1, 2026Score: 92
Growth & Marketing
intermediate
Repeat Guests
Direct Booking
Guest Communication
Multiple Properties
Hospitable

Summary

Keith Clarke of Encinitas Bungalows shares how he achieves a massive 65% repeat booking rate by prioritizing high-touch hospitality over total automation. His strategy focuses on personal check-ins for screening, generous policies regarding fees, and building direct relationships to move away from OTA dependency.

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