Focus Session - Tags & Tag Automations
Summary
AI-generatedThis session demonstrates how to leverage tags and tag automations within OwnerRez to optimize short-term rental management. It covers creating custom tags for guest preferences, automated tracking of signed renter agreements, managing add-on deliveries, and improving direct booking website navigation through regional tag grouping.
Key insights
Using custom tag groups for location filters on your direct booking website is often more effective than generic town-name filters, especially when properties are located in obscure outlying areas that guests might not recognize by name.
Mistakes to avoid
Failing to enable the 'Retry' function on tag-based triggers can prevent critical automated messages from sending if a guest makes a last-minute booking that qualifies for the trigger after the initial scheduled run time.
Tools & resources
OwnerRez SMS Featuretool
A premium feature within OwnerRez that allows hosts to send automated text message reminders to themselves or guests based on tag conditions.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial