The #1 Thing Airbnb Hosts Must Do To Get 5 Star Reviews

Richard FertigJul 19, 20173m 50s5.8K viewsScore 75
Growth & Marketing
beginner
5-star reviews
guest communication
Airbnb hosting
review strategy
guest expectations
M

Summary

AI-generated

Learn the #1 strategy to increase your chances of receiving 5-star reviews on Airbnb: explicitly ask for them. This involves setting guest expectations early and reinforcing the request after checkout, while ensuring you've earned the review through excellent hosting.

Key insights

  • Human psychology suggests that repeatedly communicating your desire to earn a 5-star review makes guests more likely to select that option when leaving feedback.

Mistakes to avoid

  • Failing to use the specific phrase 'five-star review' when asking guests can lead to them leaving lower ratings, as they may interpret 'good' or 'nice' reviews as four stars.

Tools & resources

  • Get Started on Airbnbcourse

    Richard Fertig offers a course for getting started on Airbnb, which can provide foundational knowledge for new hosts.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial