virtual assistants are key to building a business
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Summary
AI-generatedThe host shares his experience of feeling overwhelmed managing customer service for 7 Airbnb properties. He then recommends hiring overseas virtual assistants to handle guest communication, allowing him to scale to 26 properties without dealing with customer service issues directly.
Key insights
Hiring overseas virtual assistants can free up a host's time and allow them to scale their business.
Mistakes to avoid
Don't try to manage all guest communication yourself when scaling your STR business, it will likely become unsustainable.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial