Hospitality is changing!! #hospitality #propertymanagement

882 viewsalmost 2 years ago0m 41sScore: 75

Richard Fertig

Hosting Operations
intermediate
Guest Communication
Guest Reviews

Summary

The future of hospitality prioritizes individual guest experiences over standardized hotel procedures. Creating meaningful touchpoints catering to guest preferences is crucial, especially as consumer expectations evolve. By being forward-looking, the hospitality field can meet these evolving needs and seize new opportunities.