11 Things Airbnb Guests HATE So Stop Doing Them!

Dave Cordner May 14, 202413m 43s14.0K viewsScore 85
Hosting Operations
intermediate
guest experience
communication
listing accuracy
house rules
check-in process
M

Summary

AI-generated

Hosts will learn about 11 common guest frustrations in short-term rentals, from confusing check-ins and excessive rules to inaccurate listings and poor communication. The video provides actionable solutions for hosts to improve the guest experience, reduce negative reviews, and operate more efficiently.

Key insights

  • Guests expect essential amenities like tea, coffee, and toilet paper. Failing to provide these basics can be a significant annoyance and lead to negative feedback.

Mistakes to avoid

  • Charging a cleaning fee and then asking guests to perform a full clean before departure is a major point of contention and leads to guest dissatisfaction.

Tools & resources

  • Short Term Rental Revolution Bookbook

    Dave Cordner's Amazon No.1 Bestselling book, 'Short Term Rental Revolution', and an Airbnb Starter Bundle are available for hosts.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial