Focus Session - Tasks

OwnerRezAug 19, 202613m 4s3 viewsScore 85
Hosting Operations
intermediate
OwnerRez
Cleaning Systems
Maintenance
Team Management
Automation
M

Summary

AI-generated

This video provides a deep dive into the 'Tasks' feature within OwnerRez, showing hosts how to manage maintenance, cleaning, and guest requests in one place. Key highlights include the use of Rezzy AI to automate task creation from guest messages and managing team assignments with specific permission levels.

Key insights

  • The Tasks feature supports granular team management, allowing you to assign a 'Worker' role (seeing only assigned tasks) or a 'Manager' role (overseeing all tasks).

Mistakes to avoid

  • Avoid giving all staff 'Manager' access to tasks; ensure you use the 'Worker' role for contractors who only need to see their specific assignments to keep the interface clean and secure.

Tools & resources

  • OwnerReztool

    A comprehensive property management system used for automating STR operations, including booking management and task tracking.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial