EP 119

Get Paid For Your PadMay 5, 201738m 23s73 viewsScore 75
Hosting Operations
beginner
automated messaging
guest communication
Aviva IQ
message templates
booking extension
M

Summary

AI-generated

Learn how to automate guest communication with Aviva IQ, a tool designed to save hosts time by sending personalized, scheduled messages. Discover its features, including templates for common guest interactions and a booking extension option to increase occupancy.

Key insights

  • Future updates for Aviva IQ include support for multiple languages with auto-detection, allowing hosts to communicate with guests in their preferred language.

Mistakes to avoid

  • Overcomplicating a new tool by adding too many features can overwhelm users and hinder adoption, as demonstrated by the decision to focus on a simple, intuitive design for Aviva IQ.

Tools & resources

  • Hostfullyplatform

    Hostfully helps hosts create beautiful guidebooks for their listings, which can be used to provide recommendations and reduce guest inquiries.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial