Your Cancelation Policy Wont Save You From THIS #shorts

1.1K viewsPublished: January 22, 20261m 4sScore: 85
Hosting Operations
intermediate
Guest Communication
Problem Guests
Cabin
Superhost
Repeat Guests

Summary

This video emphasizes the importance of prioritizing guest safety and humanity over strict cancellation policies during extreme weather events. Hosts are encouraged to proactively communicate risks and offer flexible options to build long-term guest loyalty (LTV) rather than just protecting immediate revenue.

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