A #propertymanagement company once offered a tipping system in exchange for better treatment 😩

Mila Thee HostkeyperOct 7, 20230m 45s403 viewsScore 75
Hosting Operations
intermediate
Guest Communication
Problem Guests
Team Management
M

Summary

AI-generated

The host discusses the importance of understanding that not all clients are worth keeping, even if they are willing to pay. She references the 80/20 rule, suggesting that 20% of clients will cause 80% of the work, and these are often the clients that are nagging and critical. The host suggests releasing bad clients in order to free up time and resources to get the job done.

Key insights

  • Not all money is good money, especially when it comes to clients, and some are not worth keeping.

Mistakes to avoid

  • It is a mistake to keep bad clients because they take time and resources away from other aspects of your business.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial