Airbnb Guests Always Ask This… Here’s What We Say
Summary
AI-generatedLearn how to handle common and tricky guest requests on Airbnb, including discounts, minimum stays, date changes, cancellations, extra guests, early check-ins/late checkouts, and bag storage. This video provides clear strategies and responses for hosts to maintain house rules and optimize bookings.
Key insights
Date change requests outside the cancellation window are permissible, but may incur a price adjustment. Requests within the cancellation window require cancellation and rebooking.
Mistakes to avoid
Granting date changes within the cancellation window without requiring a rebooking can lead to policy violations and guest confusion. The correct procedure is to cancel and rebook.
Tools & resources
Airbnb Trip Insuranceplatform_feature
Airbnb offers trip insurance at checkout, which guests can purchase to cover cancellations.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial