Airbnb Hosting EP 85 Creating Amazing Guidebooks with Andy McNulty of Touchstay

103 viewsPublished: March 17, 201732m 17sScore: 80
Hosting Operations
intermediate
Guest Communication
Amenities
Guest Reviews
Automation

Summary

This episode of Get Paid For Your Pad explores the importance of creating helpful guidebooks for short-term rentals with Andy McNulty, founder of Touch Stay. McNulty emphasizes thinking about the guest's journey and what information they need at each stage, including pre-arrival, home-specific details, and local recommendations. He also touches on how Touch Stay can help hosts create a great guidebook to make guests comfortable and happy during their stay.

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