Airbnb Negative Review: Don't Take it Personally...
Summary
Richard Fertig shares a story of receiving a complaint from a guest who claimed his Airbnb was "disgusting", describing how he handled the situation and explaining that such situations are rare and you shouldn't take negative experiences personally. He also talks about going to inspect the property and how the next guest loved the flat, highlighting how each guest's experience can vary.
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Curated by Learn STR by GoStudioM