Airbnb's New Review Policy & How It Impacts Hosts

1.3K viewsPublished: May 18, 20215m 18sScore: 80
Hosting Operations
intermediate
Airbnb
Guest Reviews
Problem Guests
House Rules
Guest Communication

Summary

This video discusses Airbnb's updated review policy concerning guests who throw parties and subsequently leave negative reviews. The policy states that hosts can dispute and remove negative reviews from party-ban violators, assuming they have 'non-defeatable evidence' like noise monitoring data, security camera footage, or complaints. However, reviews addressing a discrimination-related concern or safety issue will not be removed.

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