Best Hospitality Advice to Grow Your Business

1.5K viewsPublished: April 11, 202427m 12sScore: 82
Hosting Operations
intermediate
Guest Communication
Amenities
Guest Reviews
Repeat Guests

Summary

In this video, Richard Fertig discusses key aspects of hospitality, differentiating luxury STRs, revenue generation, and service standards. He emphasizes understanding guests and creating community. The core message highlights that memorable experiences come from genuine care and tailored service, leading to loyalty and referrals.

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