BOOKING & PAYMENT - Booking flow for booking inquiry and manual payment
Summary
AI-generatedThis video explains the booking and payment process for short-term rentals when using inquiry-based bookings and manual payment methods. Hosts will learn how to manage inquiries, send quotes with policies, and confirm bookings after receiving manual payments.
Key insights
When a guest makes a booking inquiry on a website that only accepts inquiries and manual payments, a quote is generated but initially lacks payment terms or cancellation policies.
Mistakes to avoid
Failing to manually mark a payment as 'paid' after receiving funds can lead to a booking remaining in a tentative state, causing confusion for both host and guest.
Tools & resources
Lodgifyplatform
Lodgify offers PMS features to help manage booking inquiries and manual payments.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial