BOOKING & PAYMENT - Booking flow for booking inquiry with credit card payments

LodgifyMay 22, 20202m 31s560 viewsScore 65
Hosting Operations
beginner
booking inquiry
credit card payments
Lodgify PMS
reservation management
payment processing
M

Summary

AI-generated

This video explains the booking inquiry and credit card payment process for short-term rental hosts using Lodgify. It details how guests submit inquiries, how hosts manage quotes, and the steps for collecting down payments via credit card, ensuring reservations are confirmed and payments are marked as received.

Key insights

  • Once a guest completes the credit card payment for the down payment, the reservation status is updated to 'booked' and the payment is marked as 'paid' in the system.

Mistakes to avoid

  • Failing to add payment terms or a cancellation policy to an auto-generated quote can lead to guest confusion and potential disputes.

Tools & resources

  • Lodgify PMSplatform

    Lodgify offers a Property Management System (PMS) with features to manage booking inquiries and credit card payments.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial