BOOKING & PAYMENT - Pre-authorize credit card for damage deposit - partly automated

LodgifyJun 3, 20201m 31s1.1K viewsScore 70
Hosting Operations
intermediate
damage deposit
credit card authorization
payment gateway
booking policy
STR operations
M

Summary

AI-generated

This video explains how to set up a semi-manual process for pre-authorizing guest credit cards for damage deposits. Hosts will learn to configure policies and payment gateways to control when these authorizations occur, ensuring better financial security.

Key insights

  • You can choose to set the security deposit amount as a flat fee or a percentage of the total booking value. The system will then authorize the greater of the two amounts if a percentage or flat option is selected.

Mistakes to avoid

  • Failing to deactivate the automatic pre-authorization option in your credit card gateway settings will lead to double authorizations or unwanted charges when you intend to manually authorize deposits.

Tools & resources

  • Lodgify PMSplatform

    Lodgify offers PMS features that can help manage booking and payment processes, including damage deposit handling.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial