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- Your housekeeper will make or break your Airbnb!
Your housekeeper will make or break your Airbnb!
Summary
This video emphasizes the critical role of housekeepers in the success of an Airbnb or short-term rental business. It advises hosts to identify and retain good housekeepers by treating them well and paying them fairly, as they are the frontline of guest experience. Conversely, it stresses the importance of quickly addressing issues with underperforming housekeepers to avoid negative reviews and business impact.
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Curated by Learn STR by GoStudioM



