Choosing the RIGHT Airbnb Cancellation Policy (And What Happens When Guests Cancel)
Summary
This video by Thanks for Visiting explains Airbnb's cancellation policies, the advantages and disadvantages of each, and shares real-life scenarios hosts face when guests request refunds, even with a strict cancellation policy in place. It advises hosts to take steps to balance protection with guest experience, suggests using travel insurance, rebooking options, and having a clear team decision-tree process to handle exception requests.
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