Has anyone ever got the reservation after one of these messages??

1.4K viewsPublished: October 23, 20250m 58sScore: 75
Hosting Operations
intermediate
Guest Communication
OTA Strategy
Airbnb

Summary

The video discusses how to handle Airbnb guests who send generic messages with questions already answered in the listing. The host suggests that these guests are likely sending the same message to multiple hosts, which lowers their probability of booking. The host explains two strategies to engage with these guests: asking a question to gauge interest or waiting for a follow-up message.

Related Videos

More from Hosting Operations

Airbnb unveils AI-native plan for search and support - ContentGrip

Airbnb is launching an AI-driven initiative for improved search and support features. This update signals a significant shift towards more intuitive guest experiences. Hosts should anticipate improved search results and more efficient support channels. The impact will be better guest satisfaction and, potentially, increased bookings.

about 20 hours ago75
News article thumbnail
Airbnb Is Testing Airport Pickups. Are Flights Next?

Airbnb is expanding its services beyond accommodations by testing airport pickups and grocery delivery in select cities in EMEA, APAC, and LATAM. This move aligns with CEO Brian Chesky's vision to improve the travel experience from the start. These new services could significantly improve the guest experience and potentially increase host revenues through referrals.

1 day ago75
News article thumbnail
Airlines Cancel 10,000+ Flights as Blizzard Slams Northeast

Airlines canceled over 10,000 flights due to a blizzard in the Northeast, with significant disruptions expected throughout the week. Nearly half of flights out of major airports like LaGuardia, JFK, and Boston were canceled, impacting travel plans. Hosts should anticipate potential guest cancellations and adjust their strategies accordingly.

1 day ago78

Curated by Learn STR by GoStudioM