Hospitable Direct 101: Alterations

HospitableSep 12, 20243m 40s195 viewsScore 75
Hosting Operations
intermediate
direct bookings
booking alterations
payment terms
STR operations
revenue management
M

Summary

AI-generated

This video explains how to properly handle alterations to direct bookings in short-term rentals, emphasizing the importance of payment terms. It guides hosts through managing payment issues, adjusting collection amounts, and best practices for modifying bookings to avoid complications.

Key insights

  • If a guest's card has insufficient funds for an alteration, they are typically provided an option to add a different card; failure to do so may cancel the alteration.

Mistakes to avoid

  • Attempting to alter a booking with active payment terms without waiting for full payment completion can lead to collection issues and complications.

Tools & resources

  • Hospitableplatform

    Hospitable offers tools for direct booking websites, including guest vetting, damage protection, and payment processing.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial