Hospitable Direct 101: Pending Booking Review Process

HospitableSep 12, 20245m 13s211 viewsScore 75
Hosting Operations
intermediate
booking review
guest screening
ID verification
party risk
fraud prevention
M

Summary

AI-generated

This video explains the short-term rental booking review process, detailing why bookings are flagged, common issues like ID verification failures and party risks, and how to manually approve or deny bookings. Hosts will learn how to manage potential fraud and protect their properties.

Key insights

  • A booking can be flagged if the guest's ID location does not match the address provided for the booking, which can happen if a guest lives in one country but books from another.

Mistakes to avoid

  • Automatically approving all bookings without manual review, especially last-minute ones, can lead to accepting fraudulent reservations or guests who pose a party risk.

Tools & resources

  • Hospitableplatform

    Hospitable offers a platform for direct bookings with built-in guest vetting, damage protection, and payment processing.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial