Hospitable Town Hall, April 16

HospitableApr 17, 20251h 7m1.0K viewsScore 85
Hosting Operations
intermediate
connectivity
customer support
security deposits
custom domains
fee transparency
M

Summary

AI-generated

This town hall covers significant updates for short-term rental hosts, including enhanced connectivity with Airbnb and Booking.com, improvements to customer support response times, and new features like automated security deposits and custom domain management. Hosts will also learn about upcoming changes to off-platform communication policies and fee transparency.

Key insights

  • Hospitable achieved Premier status on Airbnb and Preferred Plus status on Booking.com, indicating improved integration reliability and access to partner teams for advocacy.

Mistakes to avoid

  • Hosts may face issues if they don't adhere to Airbnb's off-platform communication policy, which restricts encouraging guests to move reservations or share certain links.

Tools & resources

  • Krudogsplatform

    Krudogs is a new app marketplace partner focused on bookings from US military veterans, offering access to a community of over 25 million individuals.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial