Hospitable Town Hall, December 13th, 2023
Summary
This Hospitable Town Hall discusses product updates, including Hospitable Connect, a new API that allows software vendors to connect their products to OTAs without requiring hosts to purchase a PMS. They also covered updates to direct booking tools, smart lock integrations, AI improvements, and upcoming features like a new metrics dashboard and improved Booking.com connection flow.
Related Videos
More from Hosting Operations
An Airbnb property owner in Citrus Heights reported a massive party and property damage caused by a guest using a fake elderly profile. This incident highlights the risks of fraudulent guest profiles and the potential for significant financial losses. Hosts should be aware of the security vulnerabilities on platforms like Airbnb.
This article discusses traffic issues in Whistler, British Columbia, suggesting that road infrastructure alone isn't the sole cause. While not directly about STRs, it hints at broader issues like increased tourism and potential impacts on local services which can affect hosts. This impacts the guest experience and host operations.
Minor Hotels is developing an AI platform from scratch to enhance guest personalization. Unlike rivals layering AI onto existing systems, Minor's approach prioritizes real-time data for faster impact. This signifies a potential advantage in marketing, offering, and service improvements for their 640+ hotels and 12 brands.
Curated by Learn STR by GoStudioM