Hospitable Town Hall, February 5

681 viewsPublished: February 6, 20251h 4mScore: 80
Hosting Operations
intermediate
product updates
integrations
automation
AI
guest experience

Summary

This Hospitable Town Hall covers a range of updates and new features, including smart device integrations (thermostat control), guest portal enhancements (rental agreements), incident detection using AI, and connectivity improvements for Booking.com and iCal. The session also highlights mobile app updates, direct payment methods, Mogul plan features (advanced revenue recognition, QuickBooks integration), platform integrations, and support updates, with a focus on improving user experience and scalability.

Related Videos

More from Hosting Operations

Airbnb property owner says fake elderly profile led to massive party, property damage over the weekend - Citrus Heights Sentinel

An Airbnb property owner in Citrus Heights reported a massive party and property damage caused by a guest using a fake elderly profile. This incident highlights the risks of fraudulent guest profiles and the potential for significant financial losses. Hosts should be aware of the security vulnerabilities on platforms like Airbnb.

about 19 hours agoCitrus Heights, CA85
Letter: Whistler traffic woes ‘not just about roads’ - Pique Newsmagazine

This article discusses traffic issues in Whistler, British Columbia, suggesting that road infrastructure alone isn't the sole cause. While not directly about STRs, it hints at broader issues like increased tourism and potential impacts on local services which can affect hosts. This impacts the guest experience and host operations.

about 23 hours agoWhistler, BC65
News article thumbnail
Minor Hotels Builds AI Stack From Scratch To Improve Personalization

Minor Hotels is developing an AI platform from scratch to enhance guest personalization. Unlike rivals layering AI onto existing systems, Minor's approach prioritizes real-time data for faster impact. This signifies a potential advantage in marketing, offering, and service improvements for their 640+ hotels and 12 brands.

about 23 hours ago65

Curated by Learn STR by GoStudioM