Hospitable Town Hall, July 9, 2025 - Guest Portal
Summary
This Hospitable Town Hall focuses on the redesign and enhancement of the guest portal, aiming to improve user experience, security, and functionality. The team also discussed new features such as upsells and security deposits, as well as upcoming workshops and community engagement initiatives, providing valuable insights for hosts looking to optimize their guest experience and operational efficiency.
More from Hosting Operations
MakeMyTrip and Ixigo are partnering with OpenAI to integrate AI across their platforms. This collaboration aims to revolutionize the travel experience, supporting features like trip planning and booking. The integration is designed to personalize and convert inspiration into confirmed bookings, offering personalized outcomes at scale.
An Airbnb host faced an unusual guest request, uncovering a potential 'big problem' impacting their operations. Details of the odd request and the subsequent realization about its negative consequences for the host's business model are presented. Further investigation revealed a significant issue that hosts should be aware of.
This article from WDSU focuses on identifying potential scams related to spring break travel. It highlights red flags travelers should be aware of when booking accommodations, such as unrealistic prices or demands for unconventional payment methods. Knowing these potential pitfalls will help hosts and guests alike prevent fraud and ensure a safe and positive booking experience.
Curated by Learn STR by GoStudioM