Hospitable Town Hall, March 19
Summary
AI-generatedThis town hall covers significant updates for short-term rental hosts, including enhanced listing management with two-way syncing for fees and discounts, expanded tax remittance services, and improvements to guest verification and booking flows. It also details advancements in the Mogul platform for different business models and smart device integrations.
Key insights
A new guest verification system is launching for direct bookings, utilizing a cutting-edge identity verification platform to improve guest experience and reduce errors, with manual reviews reserved for high-risk reservations.
Mistakes to avoid
Not populating the knowledge hub with sufficient property-specific information can lead to AI features like Suggested AI performing poorly, failing to accurately answer guest queries or draft messages.
Tools & resources
Zapier Integrationplatform
Hospitable is working on getting its Zapier app approved for the Zapier marketplace, enabling automation for users. They have also released new webhook configurations for properties, messaging, and reviews.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial