Hospitable Town Hall, March 20

HospitableMar 21, 20241h 9m490 viewsScore 75
Hosting Operations
intermediate
billing system
AI guest communication
direct booking
smart locks
booking.com integration
M

Summary

AI-generated

This town hall covers significant updates from Hospitable, including a major billing system migration that caused an outage, advancements in AI features for guest communication and review management, and improvements to direct booking tools. Hosts will learn about new functionalities and how to navigate recent challenges.

Key insights

  • Booking.com integration now supports non-standard rate plans and allows increasing prices per extra guest, making the connection process smoother and offering more pricing flexibility.

Mistakes to avoid

  • A recent billing system migration failed due to missed validation steps, leading to subscription cancellations and a 4-hour platform outage. This highlights the critical importance of following all migration procedures meticulously.

Tools & resources

  • Hospitable Online Conferenceevent

    Hospitable's upcoming online conference on April 10-11 will focus on direct booking and AI strategies for short-term rental hosts.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial