Hospitable Town Hall, March 22nd 2023
Summary
This town hall covers Hospitable's company and product updates, including significant improvements to customer support response times through new hires and AI integration. Hosts can learn about upcoming features like ChatGPT-powered reply drafting, direct booking enhancements, and smart lock backup codes.
More from Hosting Operations
Guesty unveils new AI features, ReplyAI Autopilot and AI Task Creation, designed to automate guest communication, identify issues, and generate tasks within the property management system. These updates aim to personalize guest experiences and streamline operations. The features are built around understanding guest intent and using live data for improved accuracy, while still providing human oversight.
This article discusses a significant, yet undisclosed, change on the Airbnb platform. Details of the change are not provided, suggesting the need for hosts and guests to stay informed about platform updates that could impact their experience and operations. The article prompts a call to action for users to learn more about the implications of the change.
This article from ABC7 New York focuses on helping potential vacation rental guests identify and avoid scams. It outlines common tactics used by scammers, such as fake listings with enticing prices and demands for upfront payment outside of the platform. By learning about these scams, potential renters can protect themselves.
Curated by Learn STR by GoStudioM