Hospitable Town Hall, March 8th 2023
Summary
AI-generatedThis town hall covers Hospitable's latest product updates, including advancements in direct booking features, improvements to smart locks, and the integration of AI tools like ChatGPT for enhanced guest communication. Hosts will learn about upcoming features, operational enhancements, and strategies to improve efficiency and guest satisfaction.
Key insights
The Direct Premium pilot has around 60 customers, with plans to expand gradually. Direct Basic pilot audience has also doubled, focusing on hosts with Stripe accounts and US properties.
Mistakes to avoid
Previously, editing a property name could change the direct site URL, potentially breaking links. This has been fixed, and property URLs will no longer change unexpectedly.
Tools & resources
ChatGPT Integration Pilotplatform
Hospitable is piloting a ChatGPT integration for property managers to generate guest replies, leveraging listing summaries and reservation context for accurate and context-aware responses.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial