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- Hospitable Town Hall, October 15, 2025 - Customer Support
Hospitable Town Hall, October 15, 2025 - Customer Support
Summary
This Hospitable Town Hall provides updates on customer support improvements, including AI implementation and team growth, and discusses new features like Airbnb host-only fee adjustments, upsell enhancements, and owner payout automation. It also covers smart device integrations, Zapier app updates, and upcoming community events, along with addressing user questions and feedback.
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