Hospitable Training: Getting Started with Guest Experience
Hosting Operations
intermediate
guest communication
automation
messaging rules
review automation
guest experience
M
Summary
AI-generatedThis video explains how to leverage Hospitable's guest experience tools to automate communication, manage reviews, and answer guest questions. Hosts will learn to set up messaging rules, review rules, and question-based replies to enhance guest satisfaction and streamline operations.
Key insights
Event-based messaging rules are sent once per detected event (e.g., new inquiry), while scheduled messages can be sent multiple times and are triggered by time relative to check-in/check-out or specific days of the week.
Tools & resources
Hospitableplatform
Hospitable provides tools for automating guest communication, including messaging rules, review rules, and question detection.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial