How Important is Customer Service

Dave Cordner Aug 7, 20220m 23s156 viewsScore 75
Hosting Operations
beginner
Guest Communication
Guest Reviews
M

Summary

AI-generated

Customer service is a crucial part of the STR business. When guests start booking, hosts must be on the ball to answer all the questions they might have. Treat each guest like they are the most important person to stay at your place.

Key insights

  • Guests will leave a review, so delivering good customer service is crucial.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial