How to automate your guest messaging with Hospitable
Summary
This video explains how to automate guest messaging with Hospitable.com, emphasizing the importance of turning on pre-populated message templates to automatically respond to events like booking inquiries, pre-approvals, and payment issues. This is done via the 'Guest Experience' then 'Messaging Rules' section in the app. The pre-populated messages can be fully customized and automatically pull guest names and booking details.
Related Videos
More from Hosting Operations
New EU travel rules launching this week require fingerprints and facial images for non-EU visitors, potentially causing long airport wait times. Travelers from outside the EU visiting for up to 90 days must provide this information. This change could cause delays, impacting international arrivals.
Modernizing payment systems is crucial for hospitality businesses to improve guest experiences and boost revenue, according to a Skift and Stripe report. Key trends include offering diverse payment methods, including installment plans and frictionless checkout options. Failure to adapt may lead to lost revenue as competitors embrace new payment solutions, especially with AI-driven booking. Hospitality brands must pick a payment infrastructure partner who will stay ahead of payment trends.
A bride's Nashville short-term rental was broken into, emphasizing the importance of security. This incident underscores the need for hosts to prioritize guest and property safety. Hosts should consider advanced security measures like cameras and smart locks.
Curated by Learn STR by GoStudioM