How to Deal with TROUBLESOME Guests #airbnb #shorts #fyp

Short Term Sage - Airbnb, Vacation Rental HostJun 15, 20231m 0s207 viewsScore 75
Hosting Operations
intermediate
Guest Communication
Problem Guests
Guest Reviews
M

Summary

AI-generated

In this video, the host discusses how he handled a troublesome guest who was the first one to stay in his brand-new property. When the guest requested an unrealistic repair to a flaw in the blinds, he sent a welcome gift instead. They ended up taping trash bags to the windows with duct tape to block out the light, which damaged the walls. He discusses how he used Smartbnb to submit his review at the last minute and charged her security deposit to repair the paint.

Key insights

  • Submitting a review very close to the deadline allows you to consider the guest's review and adjust your own accordingly.

Mistakes to avoid

  • Guests may use inappropriate materials like duct tape to address issues, leading to property damage.

Tools & resources

  • Smartbnbtool

    Submits guest reviews.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial