How To Get 90% of Your Airbnb Guests To Leave a 5-star Review

2.5K viewsPublished: February 15, 20255m 17sScore: 82
Hosting Operations
intermediate
Guest Reviews
Guest Communication
Checkout
Check-in
Repeat Guests

Summary

This video explains how to increase the number of guests who leave 5-star reviews by strategically managing communication throughout the reservation flow: before booking, after booking but before arrival, during the stay, and after checkout. Providing relevant information at the right time increases guest satisfaction and boosts the likelihood of positive feedback.

Related Videos

More from Hosting Operations

MakeMyTrip and Ixigo partner with OpenAI to expand AI-powered travel tools

MakeMyTrip and Ixigo are partnering with OpenAI to integrate AI across their platforms. This collaboration aims to revolutionize the travel experience, supporting features like trip planning and booking. The integration is designed to personalize and convert inspiration into confirmed bookings, offering personalized outcomes at scale.

2 days agoIndia75
Airbnb Host Gets Odd Request From Guest—Then She Realizes: ‘Big Problem’ - Newsweek

An Airbnb host faced an unusual guest request, uncovering a potential 'big problem' impacting their operations. Details of the odd request and the subsequent realization about its negative consequences for the host's business model are presented. Further investigation revealed a significant issue that hosts should be aware of.

3 days ago75
Spring break plans? Spot these red flags so you don't get scammed on your stay - WDSU

This article from WDSU focuses on identifying potential scams related to spring break travel. It highlights red flags travelers should be aware of when booking accommodations, such as unrealistic prices or demands for unconventional payment methods. Knowing these potential pitfalls will help hosts and guests alike prevent fraud and ensure a safe and positive booking experience.

3 days ago75

Curated by Learn STR by GoStudioM