How to Manage Unhappy Guests at Your Airbnb Property
Summary
Tony and Sara Robinson from "The Real Estate Robinsons" share common guest complaints in STR and provide tips on resolving the issues. They emphasize the importance of treating STR as a hospitality business, being responsive, and maintaining a professional relationship with guests to safeguard positive reviews and improve the hosting experience.
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Curated by Learn STR by GoStudioM