How to Master Guest Screening For Your Short Term Rentals: The Key to Protecting Your Business

95 viewsPublished: February 2, 202442m 13sScore: 82
Hosting Operations
intermediate
Problem Guests
Insurance
Guest Communication
OTA Strategy

Summary

Leo Walton of Superhog and Heather Bayer discuss balancing a positive guest experience with the need for efficient and thorough guest screening. Screening helps hosts prevent damage, identify fraud, and combat fraudulent chargebacks. Screening practices should evolve with the advances in technology to include digital passports and integrations with existing STR tools.

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