I quit my Airbnb channel manager. Should you? #airbnb #servicedaccommodation #servicedapartments

1.7K viewsPublished: August 1, 20251m 28sScore: 75
Hosting Operations
intermediate
Automation
Team Management
Guest Communication
Multiple Properties
Hiring

Summary

Dave Cordner shares his experience switching property management systems (PMS) for his short-term rental business. He discusses the previous disastrous switch that resulted in guest messages vanishing, bookings getting lost, and rates going live for £1 per night. His recent switch to Guesty went seamlessly with no lost bookings or system errors, crediting the onboarding team for handling the transition.

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