Automate Your Airbnb Messages so You Don't Lose Your Mind!

Airbnb ABCsOct 29, 202217m 8s422 viewsScore 75
Hosting Operations
intermediate
message automation
Hospitable
guest communication
STR software
cleaner communication
M

Summary

AI-generated

This video explains how to automate short-term rental messaging using software like Hospitable to enhance guest experience and save time. It covers automating booking inquiries, confirmations, check-in instructions, discount requests, and even cleaner communications.

Key insights

  • The software can detect specific keywords in guest messages, such as 'discount' or 'early check-in,' and trigger pre-written, automated responses.

Mistakes to avoid

  • Failing to automate routine communications can lead to hosts manually typing messages daily, potentially causing burnout and a decision to stop self-managing properties.

Tools & resources

  • Hospitabletool

    Hospitable (formerly Smoobu) is a property management software recommended for its user interface and customer service, used to automate messaging, sync calendars, and manage operations.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial