Jesse DePinto- From Crisis to Friendship: A special Guest Experience in Short-Term Rental Management
Summary
Jesse DePinto, CEO of Frontdesk, discusses the importance of how hosts respond to negative guest experiences and how they turned one negative experience into an enduring friendship with an influencer. Frontdesk started with lease arbitrage and transitioned to revenue share models for managing over 1200 units, leveraging technology to optimize yield and distribution.
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Curated by Learn STR by GoStudioM