Focus Session - Rezzy AI Support

OwnerRezAug 19, 202618m 23s0Score 85
Hosting Operations
intermediate
OwnerRez
Automation
Guest Communication
Problem Guests
Tax Strategy
M

Summary

AI-generated

This webinar introduces Rezzy AI, OwnerRez's specialized support agent designed to help hosts navigate the platform's extensive documentation. It demonstrates how to use the chat interface for troubleshooting tasks like setting up cleaning fees, managing taxes, banning problematic guests, and updating listing photos.

Key insights

  • Rezzy AI is a specialized chat agent trained specifically on OwnerRez's hundreds of help articles to provide immediate, step-by-step technical support.

Mistakes to avoid

  • Attempting to use Rezzy AI without being logged into an OwnerRez account, as the tool is restricted to active users.

Tools & resources

  • Rezzy AI Supporttool

    OwnerRez's internal AI support agent trained on their proprietary documentation to assist users with platform setup and troubleshooting.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial