Language Tags
Summary
AI-generatedThis video explains how to use OwnerRez's tagging system to identify guests who prefer communication in languages other than English. It details how to translate legal documents and set up automated triggers to send these translated agreements to guests based on their language tag when a booking is created.
Key insights
By tagging guests with their preferred language and automating the sending of translated legal agreements, hosts can significantly improve guest experience and ensure compliance for international travelers.
Mistakes to avoid
Failing to provide legal documents in a guest's preferred language can lead to misunderstandings, potential compliance issues, and a negative guest experience, especially for non-English speakers.
Tools & resources
Google Translatetool
Google Translate is an online service that can be used to translate legal documents into various languages, facilitating communication with international guests.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial