LIVE Q&A With Special Guest Ericka Williams From Classy Climb!
Summary
Mila Thee Hostkeyper interviews Ericka Williams from Classy Climb in a live Q&A session for STR hosts, covering cleaning services, team management, and lead generation strategies. They discuss the importance of building relationships with clients and subcontractors and the value of having a strong brand. They also touch on a key costly mistake: quickly hiring employees that are not vetted well enough.
Related Videos
More from Hosting Operations
This article from the Khmer Times discusses the emerging trend of humanoid robots entering the short-term rental (STR) industry to perform short gigs. While the specifics of these gigs are not detailed, the article points toward further automation in the STR market, offering potential opportunities for improved operational efficiency. However, the impact of this technological shift on traditional roles is not examined.
A recent article highlights a frustrating guest experience where an Airbnb host requested extensive cleaning tasks before checkout, yet still charged a full cleaning fee. This practice raises concerns about fairness and transparency in STR hosting. Hosts should review their cleaning policies and ensure they align with the fees charged to avoid negative guest experiences and reviews.
A Templeton vacation rental company has promoted a new Field Operations Manager. This suggests operational growth and potential expansion for the company. The appointment indicates a focus on enhancing on-site management and guest experience within their STR operations.
Curated by Learn STR by GoStudioM